Teresa Briggs serves on the boards of DocuSign, ServiceNow, Snowflake and Warby Parker. She is a member of the audit committee for each company and is the audit committee chair of ServiceNow, DocuSign, and Warby Parker. After a 37-year career with Deloitte LLP, Teresa retired in 2019. At Deloitte, she was the lead partner for some of the organization’s leading companies, including Apple Inc., and held several leadership positions including Vice Chair―West Region, San Francisco and Silicon Valley managing partner, and served on the board of directors of Deloitte USA LLP. An established thought leader, Teresa created Deloitte’s onBoarding Academy, a board readiness program, and Deloitte’s Women on Boards program which brought together over 100 female corporate directors.
(0:00) Intro
(1:26) About the podcast sponsor: The American College of Governance Counsel
(2:13) Start of interview
(2:53) Teresa's origin story
(4:30) Her career path at Deloitte (37-year career)
(7:40) Transition to Board Service
(8:37) Joining the board of ServiceNow
(10:57) Joining the board of Warby Parker and understanding Public Benefit Corporations (PBCs)
(14:48) Joining the boards of Snowflake and Docusign
(15:38) Insights on Audit Committees (*reference to E179 with Jack Lazar)
(17:10) Evolving Responsibilities of Audit Committees
(21:40) The Climate and ESG Discussion
(24:15) Boardroom Diversity Trends
(26:13) The Rise of AI in Business
(30:18) Navigating Geopolitical Changes
(33:36) Handling Crisis Situations (her experience with whistleblower case and special committee with outside counsel investigation)
(37:28) Engaging with Activist Investors
(38:40) Founder Mentality vs. Governance *Reference to VC-Board Academy (on October 28, 2025 in NYC)
(42:10) The Future of Private vs. Public Companies (impact of IPOs) *Mention of CaaStle fraud case.
(45:57) The Impact of AI on Human Capital
(48:29) Work from Home Dynamics
(50:05) Book that has greatly influenced her life: Outlive, by Peter Attia (2022)
(50:50) Her mentors. Rich Fineberg
(51:51) Quotes that she thinks of often or lives his life by.
(52:24) An unusual habit or an absurd thing that she loves.
(53:11) The living person she most admires.
Teresa Briggs serves on the boards of DocuSign, ServiceNow, Snowflake and Warby Parker. She is a member of the audit committee for each company and is the audit committee chair of ServiceNow, DocuSign, and Warby Parker.